Study programme	Total Quality Management
Higher Education Institution	Riga Technical University
Study field	Management, Administration and Management of Real Property
StudyProgramJointToForeign

Code of the study programme in accordance with the Latvian Education Classification	47345
EQF/LQF Level	7
Study Programme Type	Otrā cikla augstākās izglītības programma maģistra grāda un septītā līmeņa profesionālās kvalifikācijas ieguvei, īstenojama pēc pirmā cikla augstākās izglītības ieguves
Study programme (short name)	Second-cycle (professional master's) study programme
Thematic group	Vadība un administrēšana
ISCED code	0413
ISCED	Vadība un administrēšana
Credit points	40-100
Degree to be acquired	professional master degree in quality management
Qualification to be obtained	Quality Manager
Study type and form	Full time studies; Part time studies
Study lenght	2 years; 2 years, 6 months; 1 years, 6 months; 3 years; 1 years
Language	latvian

Licence number	-
Licence date
Licenced till

Accreditation page number	2021/15
Accreditation date	26.05.2021
Accreditation duration (in years)	6
Accreditation till	27.05.2027

Graduates of the master’s professional study program “Total Quality Management”:
- are able to participate in the elaboration of an organization’s strategy and improve the quality management strategy by identifying and evaluating the key performance indicators;
- are able to plan, establish and implement an integrated management system, analyse, evaluate and put into practice quality management and improvement methods in order to facilitate a continuous improvement of an organisation’s operational efficiency and quality;
- are able to maintain and develop an integrated management system, evaluate its effectiveness, perform self-assessment and conformity assessment, monitor organizational systems, processes and products for compliance with the requirements of customers as well as the regulatory acts and applicable standards.
- are able to plan and execute quality improvement projects, initiate and manage organizational change processes, use improvement methods and tools, identify staff competences and authorities, contributing to the development of new improvement solutions;
- are able to co-ordinate identification and assessment of risks affecting the integrated management system, develop a risk management plan, identify and implement risk mitigation measures, ensure compliance with the requirements of regulatory acts and standards regulating the system within the scope of their authority;
- are able to contribute to the development of an organization’s quality culture, organize exchange of good practices, raise awareness of the importance of the requirements and needs of customers and other stakeholders so that the organization does not cause harm to society and the environment;
- are able to carry out value-added research, systematise information, integrate knowledge of different fields, analyse and interpret research results, prepare and present reports and publications, discuss the systemic aspects of quality management and conformity assessment.