Study programme	Total Quality Management
Higher Education Institution	Riga Technical University
Study field	Management, Administration and Management of Real Property

Code of the study programme in accordance with the Latvian Education Classification	42590
EQF/LQF Level	6
Study Programme Type	Pirmā cikla augstākās izglītības programma bakalaura grāda un sestā līmeņa profesionālās kvalifikācijas ieguvei, īstenojama pēc vismaz vidējās izglītības ieguves
Study programme (short name)	First cycle (professional bachelor’s) study programme
Thematic group	Citur neklasificētas inženierzinātnes, ražošana un būvniecība
ISCED code	0799
ISCED	Citur neklasificētas inženierzinātnes, ražošana un būvniecība
Credit points	240
Degree to be acquired	Professional bachelor degree in quality management
Qualification to be obtained	Engineer in process quality management
Study type and form	Full time studies; Part time extramural studies
Study lenght	4 years; 5 years
Language	latvian

Licence number	-
Licence date
Licenced till

Accreditation page number	2021/15
Accreditation date	26.05.2021
Accreditation duration (in years)	6
Accreditation till	27.05.2027

The graduates of the professional bachelor study program “Total Quality Management”:
1. are able to develop and implement an organization’s quality management system taking into account stakeholder interests, quality risks, and normative acts, standards and other requirements applicable to systems, products and processes;
2. are able to identify, evaluate and monitor process quality, use process quality assessment methods and tools appropriate to the organization’s needs, analyse and interpret the received data;
3. are able to identify the factors and risks influencing the quality, perform quality measurements and identification and assessment of related risks;
4. are able to plan and implement a conformity assessment program and to organise and participate in the internal and external quality assessment process;
5. are able to plan the resources needed to ensure and develop the quality of systems, processes and products, determine the competence and authority of the personnel involved, manage quality development, risk prevention and mitigation activities;
6. are able to evaluate and improve organizational processes and their interaction, understand the key performance indicators of an organisation and assess the costs associated with quality loss;
7. are able to ensure compliance with applicable standards, normative acts and other requirements applicable to systems, processes and products, within the scope of their authority;
8. are able to carry out research according to the bachelor’s level studies with added value in the field of quality management and/or conformity assessment, use information and communication technologies, analyse, interpret and present the results;
9. are able to work individually and in a team, continue professional development, act ethically and responsibly to avoid harming society and the environment.